Returns & Exchanges
We want you to be completely satisfied with your purchase from Fred Aldous, so if you change your mind, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all products are in their original, unused condition and packaging to qualify for a return.
Initiate Your Return
Contact our customer service team via email or through our online portal to request a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully package the items you wish to return in their original packaging, ensuring the RMA number is clearly marked on the outside of the box.
Ship the Parcel
Send your return back to our Manchester warehouse using a tracked courier service to ensure the safe arrival of your goods.
Receive Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing